Public Job Hunters · 200 Gateway Drive, North East, MD 21901, USA
WMS Business Analyst
Join our team as a WMS Business Analyst and help us drive business growth through process improvement and technology implementation.
About the Role
We are seeking an experienced Business Analyst to join our team in North East, MD. As a WMS Business Analyst, you will work closely with end users and stakeholders to understand business needs and challenges, and develop solutions to drive process improvement and growth.
What You Will Do
Engage directly with users and stakeholders in Maryland DC to understand business needs, challenges, and goals.
Conduct interviews, workshops, and requirement-gathering sessions.
Document business processes, functional requirements, user stories, process flows, and acceptance criteria.
Analyze current-state and future-state processes to identify gaps and improvement opportunities.
Collaborate with technology, product, and operations teams to support solution design and implementation.
Assist with testing activities, including test case development, user acceptance testing, and issue tracking.
Support change management, training, and user communication efforts.
Prepare clear status updates, presentations, and stakeholder communications.
What We Are Looking For
8+ years of experience as a Business Analyst role with WMS experience.
Strong experience working directly with end users and business stakeholders.
Excellent verbal and written communication skills.
Proven ability to gather, analyze, and document requirements.
Experience with process mapping, reporting, and stakeholder coordination.
Strong proficiency in Microsoft Office tools, especially Excel and PowerPoint.