Salesforce Consultant/Functional Consultant

Innowise · Warszawa, ul. Icchoka Lejba Pereca 1, Poland

Required: 6+ years of hands-on experience as a Salesforce Consultant/Functional Consultant. Proven experience across the full project lifecycle: requirements gathering, solution design, configuration, testing, deployment, and post-go-live support. Strong expertise in core Salesforce clouds: Sales Cloud and/or Service Cloud (specify Marketing Cloud, Experience Cloud, Field Service, or CPQ if relevant to the role). Deep knowledge of Salesforce declarative tools: Flow Builder, Process Builder (legacy), Validation Rules, Approval Processes, Reports & Dashboards. Experience with data model design (Objects, Fields, Relationships, Record Types, Page Layouts). Strong understanding of Sales/Service business processes (lead-to-cash, case management, opportunity management). Experience with Salesforce security model: Profiles, Permission Sets, Role Hierarchy, Sharing Rules, OWD (Organization-Wide Defaults). Experience with data migration tools (Data Loader, Data Import Wizard). Experience writing functional/technical specifications and collaborating with developers on Apex/Lightning Web Components (LWC) customizations. Experience integrating Salesforce with third-party systems (APIs, middleware such as MuleSoft, or point-to-point integrations). Strong stakeholder management and client-facing communication skills. Experience leading workshops, discovery sessions, and UAT (User Acceptance Testing). English level: B2 or higher (C1 preferred, given senior/client-facing role). Nice to have: Salesforce certifications (e.g., Salesforce Certified Administrator, Sales Cloud Consultant, Service Cloud Consultant, Platform App Builder). Experience with Salesforce Lightning Experience migration projects. Experience with Agile/Scrum delivery methodology. Experience managing or mentoring junior consultants. Industry-specific experience (Financial Services Cloud, Health Cloud, Manufacturing Cloud, etc.). Experience with CPQ, Pardot/Account Engagement, or Einstein Analytics. Pre-sales or solution architecture experience.

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