SAIC · Suffolk, VA, US, United States
SAIC is looking for a Senior Systems Engineer to serve as a Senior Systems Administrator with experience in US Navy IT networks to support the sustained operation and maintenance of a newly deployed US Navy enterprise transport network, ensuring 24/7/365 availability and reliability. The position will support end-to-end network, system, and element visibility; facilitate rapid operations, administration, maintenance, and provisioning to maintaining the operational integrity of a mission-critical network, requiring both technical expertise and a commitment to excellence in service delivery. This position will work a schedule of 7AM - 3PM, 5 days per week to include weekends and a rotating on call requirement.
Work will be performed at the Navy customer's site in Suffolk, VA.
Specific Duties Include:
- Provide Tier 3 level engineering operations support to quickly identify, triage, and address outages, analyzing symptoms and potential root causes to implement effective resolutions or escalate to Tier 4 support as required
- Utilize advanced monitoring tools and processes to oversee network infrastructure, monitor the performance and availability of managed services and systems across multiple exchange points, and ensure optimal performance
- Perform day to day maintenance, fixes, configuration corrections, software and hardware updates, and deployments
- Adhere to system and operational reporting obligations
- Operate and maintain the privileged access solutions
- Maintain continuous verification of failover processes and disaster recovery procedures
- Operate and maintain hardware upgrade process and procedures
- Update and maintain any software builds applicable to deployed equipment
- Operate and maintain asset management processes and procedures
- Operate and maintain configuration management
- Enact change management for the solution
- Operate and maintain existing incident management processes
- Keep firmware, software updates and patches up to date for equipment
Qualifications
Required Education and Experience: Bachelor's Degree in computer science or related discipline and five (5) years of relevant experience in enterprise architecture and supporting a large network infrastructure. Additional years of experience may be considered in lieu of degree
Required Security Clearance: Secret Clearance required
Required Skills and Experience: Experience with the following: Linux and Windows Server deployment and administration; Active Directory and Group Policy; DNS; Python, BASH, Powershell, or similar; Ansible (Tower), Puppet, Chef, Terraform, Containerization, Jenkins, or similar; and deploying VMs within VMWare vSphere
Strong working knowledge with Routers, Switches, Firewalls, and Virtual Private Network devices
Good understanding of TCP/IP in regards to routing and subnetting
Windows Server / Active Directory
Required Certifications: IAT Level II required (Sec + and OS Certification)
Working Environment and Travel: Travel up to 25% may be required
Able to work shifts to cover a 24x7 operational environment
Able to cover on-call schedule on a rotating basis
Desired: Certifications are considered a plus: CompTia Linux+, RedHat Linux, Microsoft Certified: Windows Server Hybrid Administrator Associate
Experience with the following a plus: Nautobot, RHEL Satellite, InfoBlox DDI, RedHat Linux 8