Intertek · USA
As part of a global portfolio that emphasizes innovative learning and people-centric technology, we infuse digital and human-led enablement into everything we do.
About the Role
The Head of Design is a transformation mandate. You will define and drive the design strategy across product, influence brand, and support all external-facing touchpoints, supporting a new standard for how People Assurance looks, feels, and connects with the people who use and encounter our products.
Responsibilities
Shape and implement a cohesive design philosophy that elevates workflow efficiency, product functionality, and overall usability across the software portfolio.
Ensure core design principles and usability best practices are applied consistently across all product experiences.
Lead direct research with customers and prospects to understand needs, evaluate industry trends, and translate insights into clear recommendations.
Partner with Product Management to prioritize and drive these improvements into the product
Serve as a trusted design advisor to executive leadership and cross-functional stakeholders across Product, Engineering, and Marketing.
Support visual examples and executive presentations that articulate design transformation and ‘how’ we get there.
Define clear design standards and implement scalable design systems across all PA products and services.
Presents design strategy, direction, and progress to leadership and key stakeholders on a regular cadence.