MassMutual · Springfield, MA, USA, USA
About the Role
Lead end-to-end process analysis and automation assessments for complex, cross-functional business processes.
Independently evaluate automation feasibility, value, and prioritization, applying expert judgment to recommend optimal automation approaches.
Partner with senior business stakeholders, product owners, architects, and technology leaders to shape automation roadmaps and investment decisions.
What You Will Do
As a Systems Analyst - Enterprise Automation at MassMutual, you will play a key role in leading end-to-end process analysis and automation assessments for complex, cross-functional business processes.
About the Team
You will be part of a dynamic team that is passionate about delivering innovative solutions to drive business growth.
What We Are Looking For
Bachelor's degree in Computer science, engineering or other applicable discipline.
10+ years of experience in business analysis, process improvement, automation, or digital transformation roles.
5+ years of experience working with Robotic Process Automation (RPA) platforms.