Courage Collective Family Violence Services · Melbourne > Northern Suburbs Melbourne, Australia
The role of Support Worker involves a variety of tasks, including: Provide crisis response and support service to victim/survivors of family violence; Welcoming clients into the service; Risk assessment and safety planning; Provide practical and emotional support to clients in the service; Liaising with internal and external stakeholders to ensure that the environment is friendly, culturally inclusive and client focused.; Leading play with children and initiating creative activities for women to engage with their children.; De-escalating behaviours and supporting women and children with their daily routines; Light cleaning, setting up and preparing units for new clients to enter refuge. The successful incumbent requires a great deal of autonomy, initiative, and problem-solving skills being the sole staff member onsite during most shifts. OnCall back up support provided. Roster: Wednesday 5pm-11pm + Sleepover, Friday 5pm - 11pm + sleepover, Saturday 5pm - 11pm + sleepover. Equal Opportunity Exemption: Courage Collective is exempt from the provisions of the Equal Opportunity Act 2010. Applications for this position will only be considered for people who identify as women and/or trans and gender diverse. Courage Collective is unable to consider applications from people who identify as cis male. We strongly encourage people from culturally diverse, LGBTQIA+, mature age or Aboriginal and Torres Strait Islander backgrounds to apply. Website: https://couragecollective.org.au/. A position description is attached. Supporting Materials: Attachment icon Refuge Support Worker 2025.pdf