Technical Support Officer - Onboarding

IsDB - Islamic Development Bank · Jeddah HQ, Saudi Arabia, Saudi Arabia

Enhance and improve the onboarding process for new employees at the Islamic Development Bank.

About the Role

The Technical Support Officer - Onboarding will plan, coordinate, and facilitate onboarding activities, including remote programs and orientation sessions.

The officer will serve as the primary HR contact for new hires, ensuring they receive guidance on HR systems and policies.

What You Will Do

Enhance and continuously improve the onboarding process for new joiners at Headquarters and across the 11 Regional Hubs.

Ensure seamless onboarding experience by effectively planning, monitoring, and coordinating all onboarding activities.

Design, manage, and facilitate remote onboarding programs to ensure smooth integration of virtual employees into the organization.

Coordinate virtual orientation sessions, online introductions, and digital training programs for new hires.

Provide new employees with comprehensive guidance on digital platforms, HR systems, organizational policies, and remote work protocols.

Collaborate with IT and relevant departments to ensure timely provision of laptops, system access, email accounts, and collaboration tools.

Track and ensure completion of online onboarding documentation and mandatory e-learning modules.

Act as the primary HR point of contact for new and remote employees, addressing inquiries related to policies, benefits, payroll, and remote work arrangements.

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