Specialised Health · Australia
Join our dynamic team as an Administrative Assistant!
About the Role
We are looking for an adaptable, proactive, and detail-oriented Administrative Assistant to provide seamless operational support to our internal teams, Exercise Physiologists (EPs), and external stakeholders.
Key Responsibilities:
Data Entry & File Management: Accurately enter new patient referrals into our CRM, manage funding details, coordinate GP consent forms, and maintain total data integrity.
Communication & Coordination: Act as a professional point of contact—booking client appointments, sending introductory communications, and proactively liaising with General Practitioners and insurance claims managers.
Procurement & Financial Admin: Manage the ordering and timely distribution of clinical/office equipment, coordinate with vendors, track shipments, and process invoices/expenses.
Quality & Compliance: Monitor service standards, ensure strict adherence to company guidelines and service level timeframes, and escalate operational issues promptly.
Team Support: Deliver dynamic time-management to prioritize fluctuating workloads, supporting our EPs and internal admin teams efficiently.