Business Manager, Retail SME

Access Bank Plc · Plot 999c, Danmole Street Off Adeola Odeku/Idejo Street, Victoria Island, Lagos, Nigeria, Nigeria

Join our team as a Business Manager, Retail SME and be part of our mission to deliver exceptional customer service and drive business growth.

About the Role

Provide strategic leadership and direction to Business Managers within the assigned region to achieve financial and non-financial targets.

Develop and implement business plans that align with the bank's overall strategy and objectives.

Responsibilities

Lead a team of Business Managers to deliver exceptional customer service and drive business growth.

Develop and maintain relationships with key stakeholders, including customers, colleagues, and partners.

Monitor and analyze market trends, competitor activity, and customer needs to inform business decisions.

Collaborate with other departments, such as marketing and operations, to ensure seamless delivery of services.

Identify opportunities for process improvements and implement changes to enhance efficiency and productivity.

What We Are Looking For

A strong track record of business growth and profitability in a retail banking environment.

Excellent leadership, communication, and interpersonal skills.

The ability to analyze complex data and make informed decisions.

A collaborative and customer-focused approach.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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