Single Homeless Project · United Kingdom
Join a mission-driven team at Single Homeless Project to support individuals experiencing homelessness, trauma, and multiple disadvantage. You’ll build trusting relationships, develop personalized support plans, and help clients navigate life’s challenges with dignity and hope. This is a hands-on, varied role where your compassion and resilience directly impact lives in London’s most vulnerable communities.
About the Role
As a Project Worker, you’ll hold a caseload and build purposeful, trusting relationships with clients. You’ll complete assessments, develop person-centred support and safety plans, and help people identify goals that feel meaningful and achievable to them. This could include supporting someone to improve their health, address substance use, manage their accommodation, strengthen their daily living skills or reconnect with services and opportunities in their community.
You’ll be there when situations become challenging, responding calmly to risk, safeguarding concerns and periods of crisis while continuing to recognise each person’s strengths and potential. Working closely with colleagues and external partners, you’ll advocate for clients, coordinate joined-up support and help remove the barriers that have previously prevented them from accessing the help they need.
This is a hands-on and varied role where no two days will look the same. Alongside direct support, you’ll contribute to the safe and effective running of the accommodation, maintain clear and accurate records and help create an environment where clients are treated with dignity, respect and hope. You’ll also receive ongoing training, reflective practice and development opportunities to strengthen your skills and build your future career within SHP.
What You Will Do
Hold a caseload and build trusting, purposeful relationships with clients.
Complete assessments and develop person-centred support and safety plans.
Support clients in identifying meaningful and achievable goals.
Respond calmly to risk, safeguarding concerns and crisis situations.
Advocate for clients and coordinate joined-up support with external partners.
Contribute to the safe and effective running of the accommodation.
Maintain clear and accurate records.
Participate in ongoing training, reflective practice and career development.
What We Are Looking For
You know how to meet people where they are, building trust with people who may be facing homelessness, mental health challenges, substance use, trauma or other complex needs.
You bring patience, creativity and warmth to your work, especially when someone has been let down by services before or needs time to feel safe accepting support.
You’re confident holding a caseload, but you never lose sight of the person behind the support plan — their strengths, choices, goals and hopes for the future.
You understand that progress rarely happens through one service alone, and you’re ready to work closely with health, social care, housing and criminal justice partners to help people get the right support.
You believe recovery looks different for everyone, and you’re motivated by helping people build confidence, independence and a more stable life at their own pace.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.