Hope Street Youth and Family Services · Melton, Melbourne, Australia
Exciting Leadership role in growth organisation!
Full time with option to work over 9-day fortnight
Growth opportunity
Wellbeing initiatives; Wellbeing (STAR Leave Days), Self-care staff group
Receive an attractive salary with salary packaging + 5 weeks annual leave
Over award payment
Contribute in the vibrant North West community – based in Melton
ABOUT US
Hope Street Youth and Family Services Limited ("Hope Street") has over 45 years of experience delivering specialist services to young people and their families experiencing, or at risk of, homelessness.
We have a vision for a society where all young people and young families have a safe place to call home. If you would like to play a part in ending youth homelessness, join our team of passionate people making a difference in the lives of young people and young families.
ABOUT THE ROLE
We are seeking a determined and highly motivated Team Leader that can join the Program and Leadership team to deliver quality youth focused outcomes.
As the Team Leader of the First Response Youth Support Service, you will be part of an exciting and innovative model and purpose-designed centre created to respond to youth homelessness via a place-based approach in the north-western growth corridor of Melbourne.
You will be proactive in leading and managing two components of the service:
• A mobile outreach service.
• A youth refuge providing supported crisis accommodation.
Reporting to and supported by the Programs Manager, you will:
• Provide leadership and direction to a high functioning Mobile Outreach team (2 Case Managers) and the Crisis Accommodation team (6 Residential Youth Support Workers and 2 Case Managers).
• Hold responsibility for the day-to-day operations of our purpose-built youth refuge and the mobile outreach service.
• Ensure compliance in all operational areas including service delivery, risk management and quality improvement for clients and staff.
• Establish a culture of service excellence where optimal outcomes for young people are achieved.
This is an excellent opportunity to join an organisation where you can have a real impact and be part of a high performing team achieving quality outcomes in the community and delivering client-centred crisis responses.
To find out more about the specifics of this role, please read full position description, attached.
WE ALSO OFFER
Purpose-driven medium NFP organisation + A purpose-built youth refuge in Melton.
A collaborative dedicated and highly motivated team focused on achieving positive outcomes with young people and young families.
Full time (38 hours per week) with a flexible work arrangement option to spread the hours over 9 days/fortnight.
NFP salary packaging up to $18,550 of your salary tax free.
Generous salary package of $110,848 – $115,867 inc 5% over Award payment plus super.
5 weeks of Annual Leave.
On-call duties shared amongst 6 staff with minimum recall to sites.
Close proximity to public transport or street parking.
How to apply
To submit your application, please click ' Apply Now ' by 5pm on the closing date.
Only shortlisted candidates will be contacted.
ABOUT YOU
You will have:
• A bachelor’s degree qualification in Social Work, Youth Work, or related equivalent qualification.
• Minimum of 2 years' experience in team leadership, supervision of staff and program development in housing and/or homelessness.
• Demonstrated background of trauma informed frameworks and understanding of young people’s trauma with complex needs, including homelessness, family violence, alcohol, drugs and/or mental illness.
• Strong people management skills and ability to deliver effective client-centred services to young people in crisis within a case management framework and therapeutic approaches within a multi-disciplinary team.
• Strong relationship building skills which has seen you motivate a team and young people to achieve quality outcomes.
• Highly developed communication skills at all levels specifically in active listening, negotiation, problem solving and report writing.
• Proficiency in Microsoft office applications, client data and reporting systems.
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