Senture · USA
About the Role
As an ADA Leave Administrator, you'll play a key role in supporting employees through some of the moments that matter most—serving as a trusted resource for leave and accommodation needs. You'll become the go-to expert for ADA and religious accommodations—guiding employees through the interactive process, partnering closely with leaders, and helping ensure every request is handled thoughtfully, fairly, and in compliance.
Responsibilities
Effectively interpret and communicate Company policies and practices, regarding Leave of Absence, ADA and Religious Accommodations with the ability to educate employees and managers.
Act as the main POC for employees regarding all ADA and religious accommodation requests and engaging in the interactive process. Document/implement/and communication final determination as appropriate.
Function as a SME for all Federal and State accommodation and benefit regulations and guidelines.
Track all ADA accommodation end dates engaging with employees regarding next steps.
Assist with payroll inquiries related to any paid time off policies and procedures.
Assist in conducting annual local, state, and federal audit requirements and update systems to follow all state and federal paid time off laws.
Respond to all ADA and Leave inquiries within established SLAs.
Document all cases reported both in and outside of the case management system as appropriate and within standard SLA’s.