Seeq
Seeq is a remote-first company founded by serial entrepreneurs. Our executive team and board of directors have extensive experience with successful startup ventures in high-growth environments.
About the Role
This role is focused on helping Seeq’s global Technical Support organization scale its effectiveness, efficiency, and quality.
What You Will Do
You will build operations intelligence workflows that help Seeq’s Technical Support team act earlier, faster, and with better judgment.
You will work closely with Technical Support Engineers, Support leadership, Product, Engineering, and Customer Success to understand how support works across regions, time zones, and escalation paths, then turn those insights into systems that improve the operation.
What We Are Looking For
You are an exceptional engineer with strong systems thinking, operational judgment, and a bias towards action.
You have experience working in a fast-paced environment and can adapt quickly to new technologies and processes.
You are passionate about delivering high-quality results and are committed to excellence in all aspects of your work.