Born Free · Horsham, West Sussex, United Kingdom
Join Born Free as their new Supporter Data & Insight Manager and play a pivotal role in helping one of the world's leading wildlife charities make evidence-led fundraising decisions that maximise income, strengthen supporter relationships and ultimately help protect wild animals across the globe.
About the Role
As fundraising continues to grow, Born Free is investing in its data and insight capability to ensure supporter information drives better decision-making and fundraising performance.
What You Will Do
Lead the ongoing development and optimisation of Raiser's Edge NXT, ensuring it meets the needs of the Fundraising team.
Develop reporting, dashboards and insight to support fundraising strategy and evidence-based decision-making.
Analyse supporter behaviour and campaign performance to identify opportunities to improve acquisition, retention and lifetime value.
Deliver audience segmentation and campaign selections to maximise fundraising effectiveness.
Champion high standards of data quality, governance and GDPR compliance.
Oversee data imports, exports, cleansing, Gift Aid and Direct Debit processing.
Build strong relationships across the organisation and with external suppliers to maximise the value of supporter data and drive continuous improvement.
What We Are Looking For
Significant experience managing a fundraising CRM, ideally Raiser's Edge NXT.
Experience producing reporting, analysis and insight to inform fundraising strategy.
Strong knowledge of fundraising data management, GDPR and data governance.
Advanced Excel skills and experience working with large datasets.
Excellent analytical, communication and stakeholder management skills.
A collaborative approach and a commitment to continuous improvement.
Nice to Have
Experience of ImportOmatic, Power BI, FastStats, Engaging Networks or similar tools.
If you are passionate about using data to drive positive change for wildlife, we want to hear from you. Apply today to be part of a mission that truly makes a difference.