Master Global · Cairo, Egypt, Egypt
About the Role
We are seeking a specialist with a strong command of electronic reservation systems, channel managers, and both global and local booking platforms.
Key Responsibilities:
Manage and synchronize rooms, rates, and availability across all booking channels through a Channel Manager, and prevent overbookings.
Create and update hotel listings on each platform (content, photos, descriptions, policies, amenities), and improve content quality and ranking.
Monitor rate parity across channels, and apply promotions and dynamic pricing to increase occupancy and revenue.
Manage and respond to guest reviews across platforms to enhance the hotels' reputation.
Connect to official platforms and issue electronic invoices in line with approved systems.
Prepare periodic performance reports: occupancy rate, average daily rate (ADR), revenue per available room (RevPAR), and each channel's contribution.
Resolve technical issues: mapping errors and sync interruptions between the hotel system and the channels.
Coordinate with the front desk, reservations team, and the hotel's manager, and improve visibility through Google Hotel Ads and search engines.