Unisys · USA
As a Level 2 Network Administrator at Unisys, you will play a critical role in ensuring the reliability of our network infrastructure across multiple locations. You will be responsible for advanced network monitoring, troubleshooting, and incident remediation in a 24×7 NOC environment.
About the Role
Provide advanced network monitoring, troubleshooting, and incident remediation in a 24×7 NOC environment.
Handle escalations from Level 1 and perform deeper network diagnostics.
Responsibilities
Perform advanced monitoring and troubleshooting of routers, switches, firewalls, VPNs, and load balancers.
Support network configuration tasks such as interface changes, VLAN updates, and routing adjustments (as permitted by credential scope).
Diagnose and resolve complex network connectivity issues.
Escalate unresolved issues to the Level 3 Network Lead.
Perform daily monitoring of network devices, bandwidth, link health, and alerts.
Initiate proactive remediation to prevent outages or performance degradation.
Own Level 2 network tickets through resolution, including root cause identification.