Nozomi Networks · UAE
Join Nozomi Networks as we build the future of OT and IoT cybersecurity. We defend some of the world's largest organizations and critical infrastructure in more than 68 countries.
About the Role
You will embody the Nozomi Networks Cultural Pillars and our mission to protect what matters most with transparency and trust. You will provide post-sales break-fix, consulting, and collaboration with all stakeholders to resolve technical issues.
Responsibilities:
Embody the Nozomi Networks Cultural Pillars and our mission to protect what matters most with transparency and trust
Provide post-sales break-fix, consulting, and collaboration with all stakeholders to resolve technical issues.
Perform exceptional customer service relating to infrastructure design, deployment, testing and verification, as well as optimisation as needed.
Drive interactions with customers for resolution of issues while interacting internally with Product and Engineering Teams as needed.
Develop and maintain core competency on Nozomi Networks entire product line and technologies.
Create knowledge base content where none exists while updating existing to correctly position solutions.