Senior Communications Officer

Djirra · Melbourne > Abbotsford, Australia

Generous SCHCADS Award salary on offer - SCHCADS Level 6, Pay Point 1 $115,339.12 pa

Full time, ongoing

Use your storytelling and strategic communications skills to help amplify the voice of Aboriginal and Torres Strait Islander women

About the Role

Djirra is looking for a Senior Communications Officer to develop, coordinate and deliver high quality strategic communications that support our organisational priorities, advocacy and public profile.

Reporting to the Team Leader, Strategic Communications, you'll prepare clear, accurate, culturally safe and audience specific communications for staff, media, government, sector partners, funders and community stakeholders.

This is a hands on role for an experienced communications professional who can manage competing priorities, bring cultural awareness and sound judgement to every piece of content they produce — from executive briefings to social media posts.

What You'll Do

Support the development, coordination and delivery of communications plans that advance Djirra's strategic priorities, advocacy, fundraising, partnerships, events and stakeholder engagement

Write high quality content across platforms and audiences, including stakeholder updates, executive messages, briefings, web and EDM content, social media, presentations, talking points and campaign materials

Provide expert support for external stakeholder communications with government, funders, sector partners and community stakeholders

Assist with proactive and reactive media engagement, managing reputational risk and consistent messaging

Lead the implementation of Djirra's Internal Communications Plan, keeping staff informed and engaged through newsletters, intranet content, FAQs and updates

Plan, draft, schedule, monitor, moderate and report on social media content and campaigns

Manage Djirra's website and EDM platforms (WordPress and Mailchimp), producing and publishing content directly

Deliver cross channel campaigns across website, EDM, social media, print and internal channels

Maintain a forward communications calendar and monitor emerging issues and deadlines

Assess and report on communications impact using analytics, engagement data and stakeholder feedback

Coordinate production and distribution of materials with external suppliers, in collaboration with the Community Engagement team

Champion Djirra's brand integrity and consistent messaging across the organisation

Who You Are

You have a demonstrated knowledge and understanding of the Victorian Aboriginal community, including the impacts of family violence on Aboriginal women, and can apply this with sound cultural judgement in a senior communications context

You communicate sensitively, respectfully and effectively with Aboriginal community members, staff, leaders, government and sector partners

You bring substantial experience developing and delivering high quality communications in complex organisational, policy, advocacy or community services settings

You have high level writing, editing and quality assurance skills, with the ability to produce accurate, accessible materials fit for senior review and external audiences

You can turn complex information into clear messages, narratives and briefing content for diverse audiences

You have experience managing multi-channel communications — digital, website, EDM, social media, print and internal — often without dedicated team support

You're a strong project manager, able to juggle competing priorities and deliver accurate work to tight timeframes

You're confident advising managers and staff on audience, tone, timing, approvals, risk and channel selection

You're skilled across publishing, design, word processing and presentation tools, with experience in WordPress, Mailchimp and social media management platforms

LANGUAGE REQUIREMENT: Detect the primary language used in the source document and write all generated descriptive text fields in that SAME language. For JD this includes: description_summary, intro_text, responsibilities, generated_html_description. Return salary fields separately as requested: salary_type, salary_period, salary_currency, salary_min, salary_max. Do NOT translate these fields to English unless the source is English. Detected source language code: en (English). Use this detected language for all generated narrative fields. If uncertain, default to English (en).

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