Web Support Engineer

Sensory-Minds · Colombia, Colombia

About the company

Our mission is clear: We love making the complicated simple, and we’ve been doing exactly that since 2009. This mindset reflects how we work every single day. Essentially, we transform ideas into practical, user-centered digital products for our clients. From clean frontend experiences to cloud infrastructure, we build the products end-to-end.

The Sensory-Minds team is multicultural, diverse, and eternally curious about the evolving digital world. Our performance isn’t tied to a specific desk or fixed hours— we believe in flexibility. We offer the full package: from workshops, consulting, and UX/UI design to full-scale development and IT infrastructure.

What you will do

Take ownership of client support requests

Troubleshoot technical issues, and find effective solutions to keep our web applications running smoothly

Develop, maintain, and improve performant, reusable, and scalable code for web applications deployed around the world

Work across the web development lifecycle, from understanding requirements and resolving issues to implementing and deploying improvements

Collaborate with clients, developers, and designers to solve challenges, share knowledge, and deliver the best possible solutions

Take responsibility for your tasks, manage priorities effectively, and continuously look for ways to improve our products and processes

Bring curiosity and a willingness to experiment with AI, new technologies, and modern development tools

What you can count on

Flexible work tailored to you - fully remote, with your home base in Colombia

A family-friendly workplace – we’ve been officially awarded for creating a work environment that supports work-life balance and family needs

Reducing overtime with our 'flex friday'

Training budget and additional three free training days per year

A healthy feedback culture

An Office and People & Culture team that is open to your suggestions

How to apply

Just send us your CV or LinkedIn profile. For the hiring process at Sensory-Minds, we take a lot of time to get to know you. We want to make sure that you like it here and that we will be a good match. Can you imagine starting with us? Any further questions? Don’t hesitate to contact us.

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