3alababak · Alexandria, Egypt, Egypt
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IT Administrator
3alababak -
Alexandria, Egypt
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IT Administrator
Full Time
On-site
3alababak -
Alexandria, Egypt posted 6 hours ago Apply For Job
Job Details
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Job Description
Hardware Management: Procure, configure, and maintain all company hardware, including laptops, desktops, printers, and peripherals.
Software & SaaS Administration: Oversee the installation, updates, and licensing of all operating systems and software applications, including managing access to business platforms like CRMs and project management tools.
Network Infrastructure: Maintain and secure the office local area network (LAN), including routers, switches, Wi-Fi access points, and internet connectivity troubleshooting.
Email & Workspace Management: Administer corporate email accounts, configure routing and forwarding rules, and manage the broader workspace environment (e.g., Google Workspace or Microsoft 365).
Domain & Web Management: Manage company domain names, update DNS records, oversee SSL certificates, and ensure reliable web and email hosting connectivity.
Onboarding & Offboarding: Provision hardware and software accounts for new hires and securely revoke access and recover assets for departing employees.
Technical Support: Serve as the primary helpdesk contact for all staff, resolving day-to-day IT issues promptly to minimize downtime.
Asset & Vendor Management: Maintain an accurate inventory of all IT assets and liaise with external vendors, ISPs, and service providers for support or purchasing.
Job Requirements
Experience & Education
2+ years of experience in IT support, helpdesk, or systems administration.
Degree in IT, Computer Science, or equivalent hands-on experience.
Technical Skills
Hardware & Networks: Able to set up and troubleshoot laptops (Windows/Mac), office printers, routers, and Wi-Fi networks.
Email & Cloud: Experience managing company workspaces (Google Workspace or Microsoft 365), including creating accounts and setting up email forwarding rules.
Domain & Web: Knows how to manage domain registrars, update DNS records, and maintain basic web hosting connectivity.
Software & Security: Able to manage user access for company software (CRMs, project management tools) and enforce basic security like passwords, 2FA, and backups.
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About 3alababak
Internet/E-commerce Alexandria, Egypt • 11-50 employees We are an E-commerce Retail company that sells all our products online in Egypt and Gulf area.
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