TradeEngage
Role Summary
Take TradeEngage's largest customers from signed contract to live in production. As a Forward Deployed Engineer, you'll embed with franchise systems and multi-brand operators, scope what they need, and write the production code that gets them there: field service integrations, data migrations, onboarding automation, and custom workflows. Target: 3+ years of software engineering with customer-facing delivery (forward-deployed, solutions, or implementation engineering), strong in Python and SQL, and fluent with AI coding tools.
Role Overview
You'll work with our largest enterprise customers to get them live and successful on the platform.
You own that technical path from kickoff to go-live. You partner with Customer Success on adoption, and you turn what you build into product so the next deployment is faster.
About TradeEngage
We're the only enterprise-grade referral platform for home services (HVAC, plumbing, electrical, roofing, pest control, and restoration). We've created a new way for companies to turn every job and every call into the next one through referrals
Founding team: ex-VC/PE that covered home services software. Founding engineers from one of the largest B2B healthcare marketplaces, a Sequoia-backed unicorn
Backed by former operators and executives from the largest home services companies in the world
$650B market. We're building category-defining infrastructure for home service companies
Enterprise customers are already signed and live
What's in it for You
Post-PMF with enterprise customers signed and revenue compounding, and early enough that the systems you deploy will scale 10x under your watch
A direct line to customers. You'll be in the room, and in the code, with the enterprise brands that define our business
Autonomy. You own customer outcomes end to end and ship without waiting for permission
Work remote or relocate to sunny, tax-friendly Miami. In-person collaboration with an unreasonably ambitious team, plugged into one of the fastest-growing startup ecosystems in the country. Zero state income tax means your take-home goes further than it would almost anywhere else
What You'll Do
Lead the technical side of enterprise deployments from kickoff through go-live
Scope requirements and integrations directly with customer IT, operations, and executive stakeholders
Build and harden integrations with ServiceTitan, Housecall Pro, Jobber, and other field service platforms against live customer data
Write data migration and onboarding tooling that sets up hundreds of locations, users, and service areas at once
Build custom workflows and reporting for enterprise accounts
Support security reviews and vendor IT questionnaires during enterprise procurement
Debug production issues in real customer data: auth, pagination, rate limits, and unreliable upstream systems
Turn repeated customer work into shared tooling and core product with the product and engineering team
Travel to customer sites as needed
Qualifications
Required
3+ years of software engineering, including customer-facing delivery as a forward-deployed, solutions, or implementation engineer
Strong production coding skills in Python and SQL, and comfortable across backend and frontend
Built and maintained third-party API integrations in production
Led customer data migrations
Customer-facing and technically exceptional. You're equally comfortable in a stakeholder call and a stack trace
Bias to unblock. When a customer is stuck, you own it until they're not, whether the fix is in our code, their configuration, or a third-party integration
AI-native. You use Claude Code, Cursor, and similar tools in everything you do, and you build with LLMs to deploy customers faster
Excellent communicator. You can explain a technical tradeoff to a non-technical customer and write a clear handoff for the product team
Willing to travel to customer sites
Preferred
Experience with ServiceTitan, Housecall Pro, or Jobber APIs
Experience in home services, franchising, or field service software
Enterprise security reviews and SSO implementations
Early-stage or founding-team experience
Compensation & Benefits
Pay range: $125,000-$200,000 base, plus bonus
Equity: Total compensation for this role may also include an early-stage equity package
Location: Strong preference for Miami, FL. Open to remote (US) with travel to customer sites
Benefits: Healthcare plan allocation, flexible PTO, tax advantages of no state income tax in Florida, and access to the office and company condo in Miami Beach that can be used for trips and visiting family and friends!
How to Apply
We're building the connective tissue of the trades. Come build with us.
TradeEngage provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability.