Net at Work · United States
Net at Work is seeking a hands-on, business-oriented Vice President of Information Technology to lead the company’s internal technology organization. Reporting to the Chief Operating Officer, the VP of IT will be responsible for the reliability, security, scalability, and performance of the company’s business applications, infrastructure, cloud platforms, cybersecurity, and technology operations.
The VP of IT will provide strategic and operational leadership for internal technology while partnering closely with executive leadership to ensure technology investments support business objectives, operational excellence, employee productivity, and company growth. This leader will oversee technology operations, enterprise applications, cybersecurity, vendor relationships, and technology governance while driving continuous improvement across the organization.
Job Responsibilities
Own and oversee Net at Work’s internal business application ecosystem, ensuring systems are reliable, secure, scalable, well-supported, and aligned with business operations.
Lead rollouts of new internal applications and major system enhancements across departments, including planning, requirements, testing, training, adoption, and post-launch support.
Apply sound SDLC practices, development best practices, and delivery frameworks to application rollouts, integrations, vendor-led implementations, and internal technology projects.
Oversee core technology operations, including infrastructure, cloud platforms, network operations, collaboration tools, end-user support, monitoring, escalation, and incident management.
Head the company’s internal security function, including security policies, controls, access management, risk management, vulnerability management, security awareness, and incident readiness.
Establish practical technology roadmaps, governance processes, operating standards, and prioritization models that support day-to-day business needs and company growth.
Manage technology vendors, implementation partners, licensing, renewals, support contracts, budgets, forecasts, and related technology spend.
Support technology due diligence and integration planning for acquisitions, with a focus on applications, infrastructure, security, vendors, licensing, and operational continuity.
Build and lead a service-oriented technology organization focused on reliability, responsiveness, security, documentation, accountability, and business partnership.
Partner closely with the COO and leaders across Finance, Legal, Compliance, People & Learning, Sales, Service, Operations, and customer experience to support business priorities.
Job Requirements
15+ years of progressive experience in IT, technology operations, business systems, infrastructure, cybersecurity, application delivery, or related areas.
8+ years in senior technology leadership roles.
Experience owning enterprise business applications, internal systems, infrastructure, end-user support, and technology operations.
Demonstrated success leading internal application implementations, platform rollouts, business systems transformations, or vendor-led technology projects.
Strong understanding of SDLC, application delivery best practices, implementation frameworks, integrations, testing, release management, and production support.
Cybersecurity leadership experience, including security controls, access management, risk management, compliance, incident response, vendor oversight, and executive reporting.
Experience managing technology budgets, vendors, licensing, renewals, implementation partners, and support contracts.
Experience in professional services, managed services, consulting, SaaS, technology services, or B2B services environments strongly preferred.
Bachelor’s degree required; master’s degree preferred.
Leadership Attributes
Operationally disciplined and execution-oriented
A strategic business partner who aligns technology with organizational goals
Service-oriented and focused on delivering exceptional internal customer experiences
Security-minded and risk-aware
An effective leader capable of developing high-performing teams
Skilled at balancing strategic planning with hands-on operational leadership
Comfortable working with executive leadership and translating business needs into technology solutions
Customer Requirements
This job may require access to customer information, systems, and/or premises. As a result, this job may require customer approval for such access as an essential job function.
Core Competencies
Client Champion – Reliably deliver value to clients and stakeholders.
Team Builder – Foster collaboration and empower teams to achieve goals.
Strategic Thinker – Align technology initiatives with business strategy.
Problem Solver – Identify root causes and implement effective solutions.
Adaptability – Thrive in dynamic environments and embrace change.
Communication – Clearly articulate technical concepts to non-technical stakeholders.
Leadership – Inspire and guide teams toward success.
Integrity – Uphold ethical standards and promote trust.
Customer Focus – Prioritize customer satisfaction and experience.
Continuous Improvement – Drive innovation and process optimization.