Akur8 · USA/Canada
About the Role
We are seeking an experienced Account Manager to join our team in North America. As an Account Manager at Akur8, you will be responsible for managing a book of business, ensuring client retention, driving revenue growth through upsell and cross-sell opportunities, and maintaining client satisfaction.
Responsibilities
Manage a portfolio of clients to ensure high levels of customer satisfaction and retention.
Develop and execute strategies to drive revenue growth through upsell and cross-sell opportunities.
Collaborate with internal teams, including sales, marketing, and product, to achieve business objectives.
Provide regular reporting and insights on client activity and performance.
Identify and pursue new business opportunities to expand the customer base.
What We Are Looking For
4+ years of professional experience in account management, preferably in a high-growth B2B technology company.
Bachelor’s degree or higher preferred.
Track record of hitting and achieving quota.
Proven experience in managing client relationships and handling contract negotiations.