Havens Hospices · Southend-on-Sea, Essex, United Kingdom
This is an exciting time to join the fundraising team. Havens Hospices is investing in fundraising and is looking for an experienced, confident Fundraising Officer who can hit the ground running, build relationships within the community and help maximise income opportunities.
Working within the Community & Events team, the Fundraising Officer will play an important role in developing relationships with supporters and growing fundraising activity across the local community.
This is a varied, hands-on fundraising position, combining community engagement, supporter stewardship and events and challenge fundraising. You'll work with individuals, community groups, schools, clubs, local businesses, volunteers and other supporters, inspiring them to get involved and helping turn their enthusiasm into successful fundraising activity.
You'll support existing relationships while actively developing new opportunities, providing excellent stewardship and encouraging supporters to continue their involvement with Havens Hospices.
The role also contributes to the delivery of fundraising events and challenges, helping maximise participation and income while ensuring supporters have a brilliant experience.
Experience of using Raiser's Edge/NXT is essential for this role.
Key Responsibilities
Build and develop strong relationships with community supporters, volunteers, groups, schools, clubs and local businesses
Proactively identify and develop new community fundraising opportunities
Support individuals and groups to organise their own fundraising activities and events
Provide excellent supporter stewardship through regular calls, emails, recognition and ongoing engagement
Convert supporter enquiries into fundraising activity and encourage repeat involvement
Plan and deliver fundraising events and challenge activities, working towards agreed income targets
Help recruit, brief and support volunteers involved in fundraising activities and events
Deliver engaging talks and presentations within the local community to raise awareness and inspire support
Work collaboratively with colleagues across Fundraising, Marketing and Communications to promote fundraising opportunities
Develop relationships with corporate supporters and seek sponsorship opportunities where appropriate
Maintain accurate supporter and fundraising information on Raiser's Edge
Monitor activity and income, helping the team focus resources on the fundraising opportunities with the greatest potential
The role has a strong supporter-facing focus, with the JD placing particular emphasis on excellent stewardship, proactive conversion of enquiries and building long-term community fundraising relationships.
We're particularly interested in hearing from candidates with:
Experience within charity fundraising, ideally community fundraising, whether gained through a paid or voluntary role
Strong relationship-building skills and experience engaging supporters, donors or volunteers
Confidence picking up the phone, starting conversations and making an ask
A proactive approach and the confidence to develop new fundraising opportunities
Excellent verbal and written communication skills
Experience of supporter stewardship and providing a positive donor/supporter experience
Strong organisational skills and the ability to manage a busy and varied workload
The ability to work independently, use initiative and get up to speed quickly
Confidence maintaining accurate CRM/database records
A genuine enthusiasm for community engagement and relationship-led fundraising
Working Arrangements
This role offers flexibility around hybrid working. You won't be expected to be in the office every day; what's more important is having the flexibility to attend supporter meetings, community activities and events when needed.
The main office base is Southend-on-Sea , which is accessible by public transport and has parking available. Candidates living further afield, including London, are welcome to apply provided they can travel to Southend and across the relevant community when the role requires it.
Please note that the role involves community-based activity and the person specification lists a full UK driving licence and access to your own transport as a requirement.
How to apply
This is an urgent requirement , and applications will be reviewed as they are received.
The process will be kept straightforward, with one interview stage, week commencing 5 th October . Interviews will ideally take place in person at Havens Hospices in Southend, although there can be flexibility for an online interview where needed.
We are looking for someone who can start as soon as possible , so please don't delay in getting in touch if the opportunity sounds like a good match.
We want you to have every opportunity to demonstrate your skills, ability and potential. Please let us know if you require any adjustments to support you through the recruitment process.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.