LSE
Under the direction of the DHFICC, ensuring the implementation of, and adherence to, the schools income and debt collection policies and procedures.
Ability to negotiate and reach acceptable settlements in line with guidance without compromising the Schools position.
Maximize collection and mitigate the risk of non-payments
Meet objectives, strategic targets, collection targets and KPI’s as required
Coordinate bad debt proposals and write offs
Resolve queries efficiently and effectively for all students, customers and stakeholders
Advising on related legal, compliance and procedural issues
Point of contact for external collection agent referrals
Candidates should have:
Knowledge of Income / debt collection cycles and procedures, including relevant legislation and required to be CICM qualified or working towards qualification. Post holder should be undertaking a form of study or attending online training in Credit Control or working towards at least CICM Level 2 Qualification.
A track record of successful, relevant income/credit control experience at an appropriate level of seniority over a minimum of 3 years
Excellent IT skills including in using Microsoft Excel, Microsoft Office and an Accounting or Credit Control system.
Experience of analysing and interpreting data, producing complex reports and delivering briefings to others and good planning and time management, project management and organizational skills