Program Support Officer

Public Job Hunters

Join a fast-growing health and human services certification body as a Program Support Officer. You’ll support Client Services Officers with administrative tasks, manage deadlines, and contribute to program growth. This role offers career development and professional advancement in a dynamic, mission-driven environment.

What You Will Do

Answer and direct telephone enquiries.

Record meeting minutes.

Work collaboratively with Client Services Officers.

Prepare proposals for existing and prospective clients.

Assist in scheduling audits to meet prescribed timeframes.

Prepare audit documents for auditors and clients.

Proofread and format draft reports.

Input data into regulator systems with high accuracy.

Foster positive relationships with auditors.

Contribute to continuous improvement activities and projects.

What We Are Looking For

Ability to work effectively as part of a strong team.

Ability to work from home and learn the role remotely.

Willingness to contribute to program growth and client acquisition.

High competency in Microsoft Office Suite (Word, Excel, Teams).

Experience using CRM and administration software.

Solutions-focused with a problem-solving approach.

Ability to follow set processes and learn from errors.

High recordkeeping standards.

Understanding of privacy and confidentiality.

Strong time management skills and ability to balance priorities.

Professional but engaging communication style.

Apply now to join a rewarding and fast-growing sector with clear career pathways and opportunities to develop your experience in a leading health and human services certification body.

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