Washington Metropolitan Area Transit Authority (WMATA) · United States
The Rail Traffic Controller Trainee completes WMATA's Rail Traffic Controller course to serve in the Metro Integrated Command & Communications Center. Trains to uphold safety, trust, and accountability while ensuring the safe and efficient operation of the rail system. Learns to assess information from multiple sources, make real-time decisions, and coordinate responses to incidents such as derailments or equipment failures. Develops skills to manage rail service restoration, emergency communications, and support special event operations under WMATA rules and safety standards.
Required Skills: Intermediate knowledge of how to use computers and comfort with learning new applications and programs, Some knowledge of how a control center functions and operates, Ability to gain knowledge of signals systems, the principles of signal layout and interlocking track circuitry associated with rapid rail transit systems, Ability to gain knowledge of high voltage protection and transformer equipment in voltage classes up to 35.5 KV, Ability to gain knowledge of WMATA Rail Stations by name and alpha-numeric identification. Working knowledge able to identify WMATA switches and signals, Ability to gain knowledge of operations and maintenance of WMATA systems, Skill in establishing and maintaining effective working relationships with individuals and interacting courteously and effectively with others. Demonstrates a level of emotional intelligence that includes an understanding of procedural fairness, objectivity, and recognition of human fallibility, Skill in communicating effectively, both orally and in writing. Values and exhibits brevity when relaying critical information that relates to safety and emergency response, Fault conditions expeditious and accurately and to interpret schematics, wiring diagrams, and related technical documentation to allow appropriate assignment of maintenance personnel and for the follow through of actions taken, Attention to detail, with both organizational and time management tasks, Ability to successfully complete all required training modules, on-the-job training, and examinations within the Rail Traffic Controller Program to achieve the Rail Traffic Controller certification, Possesses a level of emotional maturity and is able to take responsibility and learn from past mistakes, Possesses the skills to explain complex problems simply and clearly to others, Able to multitask and prioritize all tasks within a fast-paced work environment, Ability to establish working relationships and liaise with individuals and organizations with whom interface is required, View of departmental long-term vision, providing benefit to their work group and the Agency, Ability to clarify ambiguous scenarios and information and clarify for self and others, Ability to evaluate fact thoroughly, exercise good judgment, take appropriate actions to address issues, Accurately document events that occurred during incidents, accidents, and/or special events and convert into concise, well-written, grammatically correct reports, Ability to maintain constant alertness and situational awareness to work effectively with others, make sound decisions, and develop strategies to overcome operational problems under stressful conditions in a fast-paced environment, Ability to work independently and/or with minimal supervision and to formulate solutions and address operational issues, Ability to be available 24 hours/7 days a week unless approved time off has been granted, Ability to exercise prudent and timely judgment in normal and emergency situations.
Preferred Qualifications: Experience working in a Rail Transportation Supervisor, Interlocking Operator, Rail Yard Master, Terminal Supervisor, Train Dispatcher, Emergency Management or Air Traffic Control experience to include, dispatching and train or aircraft movement activities, Experience with rail or bus operations, rail environment to include, dispatching train/equipment movement activities, Knowledge of Metrorail Operating Rules (MOR) or Roadway Worker Protection Program (RWPP), or similar industry railroad safety rules and procedures, preferred, Background in signals systems and/or an understanding of how to use high voltage equipment, College Degree, Technical Certification in a relevant field.
ABOUT US: The Washington Metropolitan Area Transit Authority (WMATA), known as Metro, is the region's leading public transportation provider. Serving a 2,054-square-mile jurisdiction, Metro operates six rail lines, 98 stations, 126 bus routes, and Metro Access, a shared-ride paratransit service. As one of the nation's busiest transit systems, Metro connects communities, supports economic growth, and provides safe, reliable transportation.
Evaluation Criteria: Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience. Evaluation criteria may include one or more of the following: Skills and/or behavioral assessment, Personal interview, Verification of education and experience (including certifications and licenses), Criminal Background Check (a criminal conviction is not an automatic bar to employment), Medical examination including a drug and alcohol screening (for safety sensitive positions), Review of a current motor vehicle report.
Closing: WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or any other status protected by applicable federal law. This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.