K Line Europe · Nasr City, Cairo, Egypt
We’re looking for a proactive and people-oriented Senior Customer Support to join our team.
About the Role
In this role, you’ll be responsible for managing key client accounts, driving growth, and leading a small team to deliver results.
Client Management: Build and maintain strong, long-term relationships with clients.
Drive account growth through upselling, cross-selling, and renewals.
Proactively resolve client issues in a timely and effective manner.
What We Are Looking For
We are looking for someone with:
Bachelor’s degree in Business Administration, Marketing, or related field
2–10 years of experience in client management, account handling, or customer success
Fluency in English (spoken and written)
Nice to Have:
We would love it if you had:
Analytical mindset with attention to detail
Proven ability to lead teams and manage multiple priorities
If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.