Medair UK · Kennington, London, United Kingdom
About Medair UK
Medair is a Christian humanitarian organisation that responds to conflict, disease, and disaster so that the world’s most vulnerable and hard-to reach people can live with dignity and hope. Medair UK is an affiliate of the Swiss-based humanitarian organisation, Medair International.
Together, we work in some of the world's most remote and challenging environments. In 2025, despite significant pressures across the humanitarian sector, Medair supported more than 3.6 million people across 13 countries through life-saving health, nutrition, water, sanitation, shelter and cash assistance programmes. From responding to cholera outbreaks in South Sudan and supporting communities affected by conflict in Sudan, DR Congo and Lebanon, to delivering emergency relief following natural disasters in Madagascar and Myanmar, our teams continued to reach people in greatest need with compassion, professionalism and perseverance.
About the Role/Role and Responsibilities
An excellent opportunity has arisen to join the Medair UK team as we are seeking a part-time Head of Operations. The post holder will provide strategic leadership and operational oversight of Medair UK's finance, HR, IT and governance functions, ensuring robust systems, effective controls, and compliance with all legal and regulatory requirements. They will support the Medair UK Director and Board of Trustees to ensure effective governance and management of the charity in accordance with best practice and ensure a sustainable operational platform is in place to support all Medair UK’s functions. The Head of Operations will contribute to organisational strategy, culture and decision-making, while also taking a practical and proactive role in the day-to-day delivery of operational activities. They will help lead, support and develop the culture of Medair UK, promoting its values and Christian-distinctiveness internally and externally.
About you
You will be a highly organised and experienced, strategic and hands-on operational leader who can provide strong oversight of finance, governance, HR, IT and office management within a growing charity. You will have significant experience in financial and operational management, with a sound understanding of charity finance, governance and regulatory compliance and UK employment law. You will be an effective people manager and leader, with strong communication, planning and problem-solving skills. You will be adaptable, able to manage multiple priorities, work to deadlines, and demonstrate a genuine commitment to Medair’s Christian values, mission and humanitarian purpose.
Key Activity Areas
Financial Management and Reporting
Lead the charity’s financial management, ensuring accurate records, robust controls and effective financial processes.
Oversee budgeting, forecasting and cash flow management, in collaboration with the Director to support strategic planning and financial sustainability.
Manage reserves and organisational funds, ensuring effective stewardship, appropriate cost recovery, timely grant transfers and compliance with donor and regulatory requirements.
Prepare timely and accurate monthly management accounts, financial reports and performance analysis to support informed decision-making.
Lead the production of statutory accounts and manage the annual external audit process.
Ensure compliance and best practice with regard to legal and other regulatory bodies, including data protection and the timely submission of accounts and other returns.
Human Resource Management
Lead and oversee all HR operations, including the recruitment, onboarding and retention of staff and volunteers.
Ensure compliance with employment legislation and organisational policies through effective management and administration of contracts, HR records, payroll, pensions and employee benefits.
Manage employee lifecycle processes, including inductions, appraisals, performance reviews and professional development planning.
Maintain accurate HR records and oversee attendance, leave, sickness and other employee-related processes in line with organisational policies.
Leadership, Governance and Organisational Development
Lead organisational operational planning and risk management, ensuring Medair UK has the systems, processes and resources required to deliver its strategic objectives.
Maintain the corporate risk register and support the Board with governance, compliance and reporting requirements.
Support the Director and Board of Trustees through the provision of financial, operational and governance advice, contributing to organisational effectiveness and long-term sustainability.
Own the corporate risk register and support the Board with governance, compliance and reporting requirements.
Support the Director and Board of Trustees through the provision of financial, operational and governance advice, contributing to organisational effectiveness and long-term sustainability.
Own the corporate risk register and support the Board with governance, compliance and reporting requirements.
Support the Director and Board of Trustees through the provision of financial, operational and governance advice, contributing to organisational effectiveness and long-term sustainability.
Own the corporate risk register and support the Board with governance, compliance and reporting requirements.
Support the Director and Board of Trustees through the provision of financial, operational and governance advice, contributing to organisational effectiveness and long-term sustainability.
Own the corporate risk register and support the Board with governance, compliance and reporting requirements.
Support the Director and Board of Trustees through the provision of financial, operational and governance advice, contributing to organisational effectiveness and long-term sustainability.
Own the corporate risk register and support the Board with governance, compliance and reporting requirements.
Support the Director and Board of Trustees through the provision of financial, operational and governance advice, contributing to organisational effectiveness and long-term sustainability.
Own the corporate risk register and support the Board with governance, compliance and reporting requirements.
Support the Director and Board of Trustees through the provision of financial, operational and governance advice, contributing to organisational effectiveness and long-term sustainability.
Own the corporate risk register and support the Board with governance, compliance and reporting requirements.
Support the Director and Board of Trustees through the provision of financial, operational and governance advice, contributing to organisational effectiveness and long-term sustainability.
Own the corporate risk register and support the Board with governance, compliance and reporting requirements.
Support the Director and Board of Trustees through the provision of financial, operational and governance advice, contributing to organisational effectiveness and long-term sustainability.
Own the corporate risk register and support the Board with governance, compliance and reporting requirements.
Support the Director and Board of Trustees through the provision of financial, operational and governance advice, contributing to organisational effectiveness and long-term sustainability.
Own the corporate risk register and support the Board with governance, compliance and reporting requirements.
Support the Director and Board of Trustees through the provision of financial, operational and governance advice, contributing to organisational effectiveness and long-term sustainability.
Own the corporate risk register and support the Board with governance, compliance and reporting requirements.
Support the Director and Board of Trustees through the provision of financial, operational and governance advice, contributing to organisational effectiveness and long-term sustainability.
Own the corporate risk register and support the Board with governance, compliance and reporting requirements.
Support the Director and Board of Trustees through the provision of financial, operational and governance advice, contributing to organisational effectiveness and long-term sustainability.
Own the corporate risk register and support the Board with governance, compliance and reporting requirements.
Support the Director and Board of Trustees through the provision of financial, operational and governance advice, contributing to organisational effectiveness and long-term sustainability.
Own the corporate risk register and support the Board with governance, compliance and reporting requirements.
Support the Director and Board of Trustees through the provision of financial, operational and governance advice, contributing to organisational effectiveness and long-term sustainability.
Own the corporate risk register and support the Board with governance, compliance and reporting requirements.
Support the Director and Board of Trustees through the provision of financial, operational and governance advice, contributing to organisational effectiveness and long-term sustainability.
Own the corporate risk register and support the Board with governance, compliance and reporting requirements.
Support the Director and Board of Trustees through the provision of financial, operational and governance advice, contributing to organisational effectiveness and long-term sustainability.
Own the corporate risk register and support the Board with governance, compliance and reporting requirements.
Support the Director and Board of Trustees through the provision of financial, operational and governance advice, contributing to organisational effectiveness and long-term sustainability.
Own the corporate risk register and support the Board with governance, compliance and reporting requirements.
Support the Director and Board of Trustees through the provision of financial, operational and governance advice, contributing to organisational effectiveness and long-term sustainability.
Own the corporate risk register and support the Board with governance, compliance and reporting requirements.
Support the Director and Board of Trustees through the provision of financial, operational and governance advice, contributing to organisational effectiveness and long-term sustainability.
Own the corporate risk register and support the Board with governance, compliance and reporting requirements.
Support the Director and Board of Trustees through the provision of financial, operational and governance advice, contributing to organisational effectiveness and long-term sustainability.
Own the corporate risk register and support the Board with governance, compliance and reporting requirements.
Support the Director and Board of Trustees through the provision of financial, operational and governance advice, contributing to organisational effectiveness and long-term sustainability.
Own the corporate risk register and support the Board with governance, compliance and reporting requirements.
Support the Director and Board of Trustees through the provision of financial, operational and governance advice, contributing to organisational effectiveness and long-term sustainability.
Own the corporate risk register and support the Board with governance, compliance and reporting requirements.
Support the Director and Board of Trustees through the provision of financial, operational and governance advice, contributing to organisational effectiveness and long-term sustainability.
Own the corporate risk register and support the Board with governance, compliance and reporting requirements.
Support the Director and Board of Trustees through the provision of financial, operational and governance advice, contributing to organisational effectiveness and long-term sustainability.
Own the corporate risk register and support the Board with governance, compliance and reporting requirements.
Support the Director and Board of Trustees through the provision of financial, operational and governance advice, contributing to organisational effectiveness and long-term sustainability.
Own the corporate risk register and support the Board with governance, compliance and reporting requirements.
Support the Director and Board of Trustees through the provision of financial, operational and governance advice, contributing to organisational effectiveness and long-term sustainability.
Own the corporate risk register and support the Board with governance, compliance and reporting requirements.
Support the Director and Board of Trustees through the provision of financial, operational and governance advice, contributing to organisational effectiveness and long-term sustainability.
Own the corporate risk register and support the Board with governance, compliance and reporting requirements.
Support the Director and Board of Trustees through the provision of financial, operational and governance advice, contributing to organisational effectiveness and long-term sustainability.
Own the corporate risk register and support the Board with governance, compliance and reporting requirements.
Support the Director and Board of Trustees through the provision of financial, operational and governance advice, contributing to organisational effectiveness and long-term sustainability.
Own the corporate risk register and support the Board with governance, compliance and reporting requirements.
Support the Director and Board of Trustees through the provision of financial, operational and governance advice, contributing to organisational effectiveness and long-term sustainability.
Own the corporate risk register and support the Board with governance, compliance and reporting requirements.
Support the Director and Board of Trustees through the provision of financial, operational and governance advice, contributing to organisational effectiveness and long-term sustainability.
Own the corporate risk register and support the Board with governance, compliance and reporting requirements.
Support the Director and Board of Trustees through the provision of financial, operational and governance advice, contributing to organisational effectiveness and long-term sustainability.
Own the corporate risk register and support the Board with governance, compliance and reporting requirements.
Support the Director and Board of Trustees through the provision of financial, operational and governance advice, contributing to organisational effectiveness and long-term sustainability.
Own the corporate risk register and support the Board with governance, compliance and reporting requirements.
Support the Director and Board of Trustees through the provision of financial, operational and governance advice, contributing to organisational effectiveness and long-term sustainability.
Own the corporate risk register and support the Board with governance, compliance and reporting requirements.
Support the Director and Board of Trustees through the provision of financial, operational and governance advice, contributing to organisational effectiveness and long-term sustainability.
Own the corporate risk register and support the Board with governance, compliance and reporting requirements.
Support the Director and Board of Trustees through the provision of financial, operational and governance advice, contributing to organisational effectiveness and long-term sustainability.
Own the corporate risk register and support the Board with governance, compliance and reporting requirements.
Support the Director and Board of Trustees through the provision of financial, operational and governance advice, contributing to organisational effectiveness and long-term sustainability.
Own the corporate risk register and support the Board with governance, compliance and reporting requirements.
Support the Director and Board of Trustees through the provision of financial, operational and governance advice, contributing to organisational effectiveness and long-term sustainability.
Own the corporate risk register and support the Board with governance, compliance and reporting requirements.
Support the Director and Board of Trustees through the provision of financial, operational and governance advice, contributing to organisational effectiveness and long-term sustainability.
Own the corporate risk register and support the Board with governance, compliance and reporting requirements.
Support the Director and Board of Trustees through the provision of financial, operational and governance advice, contributing to organisational effectiveness and long-term sustainability.
Own the corporate risk register and support the Board with governance, compliance and reporting requirements.
Support the Director and Board of Trustees through the provision of financial, operational and governance advice, contributing to organisational effectiveness and long-term sustainability.
Own the corporate risk register and support the Board with governance, compliance and reporting