Uniti AI · New York, NY, USA, USA
Uniti AI is seeking an experienced Implementation Manager to join our team. As a key member of our sales team, you will be responsible for managing customer relationships, developing and implementing sales strategies, collaborating with cross-functional teams, identifying new business opportunities, and monitoring sales performance metrics.
About the Role
Manage customer relationships and onboard new customers
Develop and implement sales strategies to drive revenue growth
Collaborate with cross-functional teams to improve product offerings and customer experience
Identify and pursue new business opportunities
Monitor and analyze sales performance metrics
What We Are Looking For
2-6 years in Customer Success, Client Onboarding, Solutions Engineering, or Technical Project Management
Strong project management skills
Comfort writing AI prompts and configuring agent behavior
Comfort with integrations and APIs
Strong written and verbal communication
Track record of managing ambiguous customer situations
Nice to Have
Real estate, property management, storage, senior living, or coworking industry experience
Prior work at an AI-native company, especially one where you owned customer-facing implementation or solutions delivery
Familiarity with PMS systems Uniti integrates with (storEDGE, SiteLink, SSM, Storeganise; Yardi, Entrata, MRI; Nexudus, OfficeRnD)
We offer a competitive salary and commission structure, as well as stock options and comprehensive benefits package. If you are excited about selling cutting-edge AI technology to real estate businesses and thrive in a fast-paced environment, we encourage you to apply.