Support Engineer IV

Solenis · Wilmington, Delaware, USA

We are seeking a skilled Support Engineer IV to support industrial water treatment programs for customers in the Greater Houston, Texas region. This role combines technical expertise, relationship management, and commercial strategy to deliver Solenis' value to customers across refineries, chemical plants, manufacturing facilities, and other industrial sites.

About the Role

This role combines technical expertise, relationship management, and commercial strategy to deliver Solenis' value to customers across refineries, chemical plants, manufacturing facilities, and other industrial sites.

Responsibilities

Conduct routine testing, monitoring, and troubleshooting for cooling, boiler, and wastewater treatment systems

Optimize chemical programs to improve system performance, asset protection, and operational reliability

Troubleshoot feed systems, pumps, controllers, and monitoring equipment

Conduct audits, system surveys, and performance evaluations to drive continuous improvement

Build strong, long-term relationships with operations, engineering, reliability, and procurement teams

Present technical reports, KPIs, business reviews, and program recommendations clearly and professionally

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