International Rescue Committee · Richmond, United States
The Middle School Alliance (MSA) Bilingual Intake Specialist will provide recruitment and intake support, liaise with parents and support afterschool programming at assigned middle school sites. The Specialist will assist with sign in and site programming, family engagement, recruitment and intakes. The Specialist will be on site from 4-7pm Monday through Thursday with 2-3 additional hours some weeks for recruitment and intakes both on site and home visits, as assigned by the MSA Coordinator.
Major Responsibilities
Responsibilities include, but are not limited to:
Site Operation
Support MSA Coordinator with students signing in and enforcing program and school rules.
Assist with snack distribution, dismissal procedures, and site transitions.
Assist with events, special activities, and school-based initiatives.
Assist in administering program evaluations.
Student Recruitment & Family Engagement
Support student recruitment and enrollment efforts.
Support outreach and engagement efforts for students, families, teachers, and school personnel.
Assist with family communication regarding programming schedules, attendance expectations, transportation updates, and special events.
Promote inclusive access to OST opportunities and support student participation across diverse student populations.
Build and maintain positive relationships with youth and families to encourage consistent engagement and participation.
Support implementation of student and family engagement activities throughout the school year.
Program Quality & Continuous Improvement
Participate in professional development, coaching, training, and quality improvement activities as time allows.
Support program providers in creating safe, engaging, and youth-centered learning environments.
Communicate concerns related to quality, consistency, youth engagement, or operational effectiveness to MSA leadership.
Gather and communicate feedback from youth, families, providers, and school staff to support continuous improvement.
Relationship Management & Communication
Build and maintain collaborative relationships with school administrators, teachers, providers, families, community partners, and youth.
Represent NextUp and the MSA professionally within school communities and partner spaces.
Safety, Supervision & Risk Management
Assist in ensuring students are properly supervised during transitions, programming, transportation, and dismissal.
Maintain awareness of site safety concerns and communicate incidents promptly to MSA leadership.
Job Requirements
Bachelor's degree is preferred in education, youth development, nonprofit management, public administration, social work, or a related field *or equivalent experience.
Up to 2 years of related experience in youth development, education, after-school programming, or community-based programming.
Proficient in English and Spanish, both spoken and written.
Experience working with middle school youth, school communities, or after-school programming strongly preferred.
Experience with attendance tracking, data systems, and reporting processes preferred.
This position does not have supervisory responsibility for other staff.
Demonstrated Skills & Competencies
Demonstrated ability to build collaborative relationships and function effectively within a team environment.
Strong communication skills, both written and verbal in Spanish and English.
Ability to solve problems, adapt, and manage multiple priorities in a fast-paced environment.