Ddc It Services
DDC IT Services is seeking a Senior COOP Support professional to join their team.
About the Role
The Senior COOP Support will be responsible for installing and maintaining IBM Mainframe and Independent Software Vendor (ISV) software, troubleshooting system problems, generating and capturing dumps, and working independently to document and deliver findings on IBM mainframe hardware and peripheral equipment.
Responsibilities
Use SMP/E to install and maintain IBM Mainframe and ISV software for execution in the IBM Mainframe operating environment, which includes z/OS.
Locate, read, and evaluate job, system task, and system log output to troubleshoot and resolve system problems and anomalies.
Generate and capture dumps, terse the dump dataset, and transfer dumps and related log information to vendors for analysis in problem solving.
Work independently, conduct research, document, and deliver findings (written/orally) on IBM mainframe hardware and peripheral equipment and related software/firmware.
Plan, create, document, review, and revise documentation for COOP.
Serve as technical point of contact (POC) for COOP exercises, including creating and implementing input/output definitions, breaking/starting/stopping data replication processes, restoring OS and ISV software to the COOP box, performing IPL of the COOP environment, and working with other customer and DISA teams to successfully implement the COOP exercise cutovers.
Document application and system software integration with IBM mainframe hardware and associated peripheral equipment.
Research, document, and deliver (written/orally) impacts and risks associated with changes requested before change implementations are performed.