Montu · Australia
We are committed to facilitating a barrier-free recruitment process and work environment. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.
About the Role
As a key member of our team, you will be responsible for ensuring timely resolution of order related issues, maintaining safety stock levels, providing project support, and assisting with fulfilment-related tasks as needed.
Responsibilities:
Pharmacy Partner Support: Assist in onboarding new pharmacy partners by facilitating account setup, system access, carrier setups. Respond to pharmacy enquiries and provide ongoing support.
Order Management: Investigate orders that are delayed or impacted by operational issues. Address and resolve issues preventing orders from being dispensed and dispatched.
Inventory Control: Monitor inventory levels to ensure product availability. Work closely with warehouses, carriers, and pharmacy partners for efficient stock management.