rockITdata · United States
rockITdata is seeking an AWS Cloud Administrator to manage and secure its AWS GovCloud (IL4) environment supporting an AI Contact Center platform. This role ensures 99.9%+ uptime, enforces FedRAMP High compliance, and supports development teams with infrastructure provisioning. You’ll work in a fast-paced, innovative environment where your technical expertise directly impacts government services and taxpayer outcomes.
About the Role
You will be responsible for maintaining the operational health, security, and continuous availability of AWS GovCloud infrastructure supporting AI services. You’ll collaborate with Security Engineers on FedRAMP compliance, manage IAM policies, monitor infrastructure performance, and ensure zero-downtime deployments. This is a remote, full-time position with a mission to deliver cutting-edge AI solutions to government entities.
What You Will Do
Manage and secure AWS GovCloud (IL4) environment supporting AI services.
Ensure 99.9%+ uptime and continuous availability of critical infrastructure.
Collaborate with Security Engineers on FedRAMP High compliance.
Implement and manage IAM policies, service control policies, and cross-account access.
Monitor infrastructure performance using CloudWatch and manage logs.
Deploy and manage infrastructure using CloudFormation, CDK, or Terraform.
Implement encryption at rest (KMS, SSE) and in transit (TLS 1.2/1.3).
Manage incident response and on-call rotations for production environments.
Document runbooks, SOPs, and compliance evidence.
What We Are Looking For
3+ years of experience administering AWS environments in production.
Experience operating within AWS GovCloud or equivalent FedRAMP-authorized cloud environments.
Strong understanding of IAM policy design, service control policies, permission boundaries, and cross-account access patterns.
Proficiency with CloudWatch monitoring, alarms, dashboards, and log management (CloudWatch Logs, Log Insights).
Experience with infrastructure-as-code (CloudFormation, CDK, or Terraform) for environment provisioning and change management.
Familiarity with NIST 800-53 security controls, FedRAMP continuous monitoring requirements, and DFARS 252.204-7012.
Understanding of encryption at rest (KMS, SSE) and in transit (TLS 1.2/1.3) implementation in AWS.
Experience with incident management processes and on-call rotations in production environments.
Knowledge of serverless architecture administration (Lambda, API Gateway, Kinesis, S3 event triggers).
Strong documentation skills for runbooks, SOPs, and compliance evidence.
Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, or related field (or equivalent experience).
Nice to Have
AWS certifications: SysOps Administrator, Solutions Architect, or Security Specialty.
Experience with Amazon Connect administration and Contact Lens configuration.
Prior work in IL4/IL5 or DoD environments with STIG compliance requirements.
Familiarity with ServiceNow for change management and incident tracking.
Experience with Azure GCC High environments and Azure-to-AWS interoperability.
Knowledge of HIPAA technical safeguards and healthcare data handling requirements.
Experience with AWS Organizations, Control Tower, or multi-account governance.
Join us to be part of a mission-driven, innovative team shaping the future of government technology with cutting-edge AI solutions. Apply now to be part of our team!