Toyota Material Handling North America · Greene, NY office, USA
Join our team as an IT Support Technician and be part of a dynamic and innovative company that values respect for people and continuous improvement.
About the Role
We're seeking a passionate and dedicated IT Support Technician who brings enthusiasm and a customer-centric focus to the table. In this role, you will support all computer-related functions at Toyota Material Handling North America.
What You'll Be Doing:
Provide excellent customer service through interactions with customers via telephone, e-mail, etc. providing technical support and problems solving abilities on a variety of technical and non-technical issues
Perform maintenance tasks and configuration with desktop management software tools, including software updates and patches, remote control tools, application inventory and management, inventory reporting, imaging computers, and IT asset management
Configuration and deployment of client equipment to perform business required functions such as file sharing, printing, email and internet usage
Have solid understanding client OS and application operations related to company services and deployment of such items
Active Directory functions such as group creation and modification, user creation and modification and various permission related items.
Establish and maintain user accounts and passwords in accordance with company information security guidelines.
Manage enterprise software inventory system to track and distribute company approved software programs and updates.