CharacterStrong · USA
About the Role
Join our team as a Senior Product Design Manager and lead the design of clear, intuitive, and scalable product experiences across CharacterStrong’s digital platform.
Responsibilities:
Lead product design and UX efforts across the digital platform, with a focus on information architecture, user journeys, accessibility, usability, and consistent design system execution.
Define and evolve navigation systems, content hierarchy, interaction patterns, and end-to-end user flows.
Translate product priorities, user needs, jobs to be done, and business goals into clear UX direction and actionable design solutions.
Ensure experiences are intuitive, efficient, and scalable across complex product areas.
Oversee accessibility, ensuring all experiences meet WCAG AA standards and inclusive design principles.
Balance design quality with business timelines and engineering constraints, ensuring solutions are high-impact while meeting critical release and launch windows.
Champion innovation and continuous learning, leveraging emerging tools, systems, and best practices to improve design efficiency and output quality.
About Us
CharacterStrong is a fast-paced, tech education company that makes PreK-12 digital, social-emotional learning curricula and offers professional learning opportunities to support schools with implementation. Our mission is to create a more loving world by equipping educators with tools to teach the critical social, emotional, and character skills necessary to foster a more empathetic, connected, and compassionate society.
What We Are Looking For
8+ years in product design, with 3+ years leading designers for complex digital products, ideally in SaaS, edtech, or multi-user platforms.
Mastery in information architecture, interaction design, navigation systems, and user journeys.
A strong portfolio demonstrating end-to-end ownership of complex product experiences.
Experience managing, mentoring, or leading product designers with clear standards and strong design critique.
Demonstrated ownership of overseeing usability testing across the design lifecycle, translating user insights into clear, actionable improvements to product experiences.