The Centre for Emotional Health
The Centre for Emotional Health is recruiting a Training Administrator to work with our friendly and nurturing team, administering The Centre for Emotional Health’s trainings and assisting with customer relationship administration.
About the Role
We are looking for an organised individual with strong communication skills, attention to detail, and experience of a variety of IT systems.
Key Responsibilities:
Coordinate and administer all The Centre for Emotional Health trainings, overseeing bookings, venues, online training delivery, trainer, customer, and colleague liaison, and pre- and post-training documentation.
Manage training communications and trainee feedback systems, maintaining accurate records and sharing information with customers and colleagues
Nurture customer relationships in line with our organisational values, responding to queries by email and phone, and maintaining our website and CRM database.