Family Engagement Officer

Zarach · Leeds, Yorkshire, UK, United Kingdom

Join Zarach, the children’s bed charity, to end child bed poverty and empower children to engage at school and break the cycle of poverty. As a Family Engagement Officer, you’ll be at the heart of our frontline service, conducting home visits, working with schools, and supporting volunteers across Yorkshire. Your impact will be real, your mission vital, and your role essential to our success.

About the Role

You will be responsible for receiving and processing incoming referrals, conducting home visits, working closely with local schools, and supporting other local volunteers. You will be based at our warehouse in Leeds and cover the wider Yorkshire region. You must have a full driving license and access to your own vehicle, and be fully willing to travel across the Yorkshire area as our services develop.

What You Will Do

Receive and process incoming referrals

Conduct home visits to support families

Work closely with local schools to ensure children have access to beds

Support and manage local volunteers

Handle administrative activities in a dynamic charity environment

Collaborate with external partners to expand our reach

Ensure safeguarding and partnership working standards are met

Contribute to the mission of ending child bed poverty

What We Are Looking For

Good experience in day-to-day case management

Experience working with external partners

Experience supporting volunteers

Administrative experience in a dynamic charity environment

Full driving license and access to own vehicle

Willingness to travel across Yorkshire region

Genuine care for mission to end child bed poverty

Self-motivated and values-led

Nice to Have

Experience working with vulnerable families

Experience managing volunteers in charity sector

Experience in safeguarding and partnership working

Charity sector experience

Benefits

Starting at £26,000 with progression up to £30,000 p/a (FTE)

28 Days, plus Bank Holidays

Healthcare Cash Plan

Quarterly Staff Recognition Award

A great working environment! One of our colleagues described us as- “Zarach is a wonderful place to work with the mission at the core of all that we do”

If you’re passionate about our mission and ready to make a real difference, please submit your CV and cover letter as soon as possible. We may close this vacancy early if we receive a high volume of applications.

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