Director, Application Engineering

Waystar · Lehi, UT, USA, United States

The Role

The Director, Application Engineering manages teams of Application Engineers and QA resources, overseeing project schedules, motivating team members, collaborating with stakeholders, and establishing priorities and training for staff.

Summary Generated by Built In

ABOUT THIS POSITION

Right now, we are looking to add serious Management talent to our Application Engineering team. The Director, Application Engineering will be responsible for managing multiple teams of brilliant Application Engineers and QA resources to build the award-winning products we offer to our clients. Our Directors are willing to jump in and roll their sleeves up in order to get the job done and are certainly highly technical.

WHAT YOU'LL DO

Schedules projects and resources, and monitors project timelines ; w ill   ultimately   be   accountable for the success or failure of all team projects

Motivate s   and provide s   guidance to team members to accomplish team goals through counseling, performance reviews, mentoring, and team building activities

Coaches team members, helping them develop into more senior/experienced resources

Works with the Business Product Owners to identify priorities for Application Development   and enhancements ; a cquire s   resources for projects to fit the current and future needs of the   B usiness

Work s   closely and cohesively with other   M anagers within T echnology , as well as with key stakeholders in related departments

Helps other T echnology   M anagers set and implement policies and procedures related to application quality, standards, and testing

Plays an integral part in establishing, driving, and enhancing processes and procedures within the team, and within the Technology department as a whole

Establishes training offerings, suited for individuals’ needs, for them to progress

Establishes priorities for   Lead Application Engineers   and ensures that they have guidance and coaching in mentoring other team members

WHAT YOU'LL NEED

8+ years ’ experience   managing Technology related staff and/or projects

8+ years ’   experience with Application Development

Strong desire to succeed and help others succeed

Strong organizational skills

Excellent written and verbal communication skills

Possesses a “Can Do” attitude

Ability to work self-directed

Extremely enthusiastic and upbeat

Ability to manage, contribute to, support, expect, and embrace constant change

Bachelors   degree in Techn ology   or in a related area is   preferred

Active use of artificial intelligence (AI) tools and techniques to enhance performance, drive innovation, and improve decision-making across business functions

Ability to leverage AI tools and platforms to streamline workflows, improve decision-making, and drive innovation

Curiosity and adaptability in exploring emerging AI technologies, with a mindset for continuous learning and experimentation

ABOUT WAYSTAR

Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.

Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and care.

The Waystar platform is used by more than 1 million providers and supports over 60% of the U.S. patient population - and integrates with all major HIS and practice management systems.

The financial and administrative challenges facing healthcare providers are daunting. Waystar’s technology platform simplifies and unifies healthcare payments across the revenue cycle. We empower healthcare organizations to automate manual work, gain insight into processes and performance, and ultimately collect more revenue.

At Waystar, we know there’s a better, more efficient way forward. Let’s climb the mountain ahead of us to reach new heights in healthcare.

Why Work With Us

Our Waystar values serve as a compass to center our decisions, inspire action, and promote outstanding performance. We are dedicated to providing a diverse, inclusive workplace and fostering a shared sense of belonging.

Waystar Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 3 days a week

HQ Louisville, KY

Atlanta, GA

Duluth, GA

Lehi

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