Reception and Administration Officer

Ngaanyatjarra Pitjantjatjara Yankunytjatjara (NPY) Women’s Council · Alice Springs, NT, Australia

We are seeking a Reception and Administration Officer to join our Domestic and Family Violence Service (DFVS) team on a part-time basis in Alice Springs. This role is the first point of contact for clients and service providers, providing a welcoming, culturally safe and supportive environment.

About the Role

Answer incoming calls and direct enquiries appropriately

Provide a welcoming and supportive reception service

Maintain accurate records of calls and client visits

Manage bookings for vehicles and equipment

Support office operations, including supplies and workspace upkeep

Undertake general administration and data entry tasks

About You

You are organised, empathetic and confident communicating with a diverse range of people. You thrive in a fast-paced environment and are committed to supporting vulnerable communities.

Strong interpersonal and communication skills

Ability to respond to clients with empathy and professionalism

Excellent organisational and time management skills

Strong computer skills (Microsoft Office, client systems)

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