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Ensure the stability and performance of the Coupa platform through day-to-day operations, incident resolution, and system configuration. This role is critical to maintaining high system availability and supporting end users with minimal disruption during releases and updates.
About the Role
As a Coupa System Administrator, you’ll be responsible for the day-to-day operations, support, and stability of the Coupa platform. You’ll ensure smooth system performance by managing incidents, troubleshooting issues, supporting end users, and maintaining system configurations. We value proactive problem-solving, strong communication, and a customer-service mindset. You’ll work in a flexible environment — remote, office-based, or hybrid — and be part of a team that values continuous improvement and professional growth. Your impact will be felt across procurement, invoicing, and supplier processes, ensuring seamless operations for the business.
What You Will Do
Monitor, log, prioritize, and resolve incidents
Diagnose and fix procurement, invoicing, and supplier issues
Communicate and assist users effectively
Manage roles, access, and configurations
Assist in deployments and UAT
Enhance processes and documentation
What We Are Looking For
Strong communication and customer-service mindset
Experience with Coupa administration
Understanding of Source-to-Pay processes
Experience with incident management and troubleshooting
Familiarity with ticketing tools
Join us to make a real impact on our tech stack and operations. We offer flexible work, personalized career growth, professional development tools, and education reimbursement. Apply now to be part of our team!