Hotel Etico Australia · Mount Victoria, Australia
Hotel Etico is looking for an organised, proactive and values-driven Administration Officer to support the smooth running of our academy and broader organisational operations. This role is ideal for someone who enjoys creating order, coordinating moving parts, and providing responsive support to staff, trainees, families and external stakeholders.
About the Role
The Administration Officer plays a central support coordination role across trainee recruitment, intake and onboarding, while also supporting day-to-day administration, records management, scheduling and cross-team coordination. You will help ensure applicants, trainees, families, carers, schools, referrers and colleagues experience Hotel Etico as professional, welcoming and well organised.
Key Responsibilities
Coordinate trainee recruitment, intake and onboarding administration, helping deliver a professional and welcoming experience for applicants and their families
Manage enquiries from prospective trainees, families, carers, schools and referrers, ensuring information is accurately recorded and followed up
Coordinate interviews, information sessions, tours, assessments and onboarding activities with relevant internal teams
Prepare, collect, track and maintain application forms, supporting documents, consent forms and onboarding records
Maintain accurate applicant and trainee records, communication logs, files and administrative systems
Provide administrative support across scheduling, documentation, data entry, filing, scanning and routine coordination tasks
Support the Leadership Team with staff recruitment, onboarding and offboarding administration
Provide responsive and professional support to trainees, families, carers, staff and external stakeholders