Imperial College London · United Kingdom
Join Imperial College London’s Assessment Records team to support the academic lifecycle through meticulous data management, document production, and stakeholder support. You’ll ensure regulatory compliance while driving operational excellence in a dynamic, mission-driven environment.
About the Role
You will lead on core business-as-usual processes including the management of milestones and exam entry for research students, additional and alternative exam arrangements, and supporting degree award documentation production and dispatch processes, ensuring data quality is maintained and regulatory frameworks adhered to, while contributing to continuous improvements in project work.
What You Will Do
Take ownership of student data, managing and updating large datasets to ensure records remain accurate, consistent and complete throughout the academic cycle.
Support processes related to document production such as quarterly certificate production cycles, management of requests for replacement award documentation, and queries relating to award document production.
Work closely with staff and students, filling data gaps and offering clear, reliable guidance to internal and external stakeholders.
Collaborate across teams, supporting peak workloads and developing your skills, particularly in data tools like Excel and Power BI.
What We Are Looking For
Experience in a similar role, ideally within a records team or Higher Education.
Strong communication and interpersonal skills, with the ability to work effectively with a wide range of stakeholders.
Excellent organisational skills, with the ability to prioritise tasks, stay on top of deadlines and manage competing demands.
A proactive and adaptable approach, with the confidence to work independently while also being a supportive team member.
A high level of accuracy, attention to detail and discretion, especially when handling confidential or sensitive information.
Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing. This is a full-time (35 hours per week), fixed term post until July 2027. Candidates are required to complete an online application. CVs along will not be considered.