Ashdud · New Cairo, Cairo, Egypt
Join our team as a Telemarketing Supervisor and lead our call center operations in Cairo. With over 500 employees across Europe and the Middle East, we offer a dynamic working environment with opportunities for growth.
About Us
We are a growing service company operating in the fields of facility cleaning, building services, and temporary employment.
What You Will Do
Lead, motivate, and organize a team of Teleagents & Calculation staff
Supervise and control daily operations in both inbound and outbound activities
Plan shifts, distribute tasks, and continuously optimize workflows
Monitor target achievement and service quality using clearly defined KPIs
Conduct team meetings, training sessions, and coaching