UserTesting · United States of America
We’re looking for an experienced Insights Partner to join our team! As a key member of our Customer Success organization, you will be responsible for driving platform adoption, repeat usage, workflow integration, and broader organizational engagement. You will work closely with Account Executives on account planning, renewals, value reviews, and expansion opportunities.
About the Role
As an Insights Partner at UserTesting, you will serve as the primary post-sale value partner for a portfolio of customer accounts. You will help customers define success with UserTesting and develop adoption plans aligned to their business goals.
Responsibilities:
Serve as the primary post-sale value partner for a portfolio of customer accounts.
Help customers define success with UserTesting and develop adoption plans aligned to their business goals.
Drive platform adoption, repeat usage, workflow integration, and broader organizational engagement.
Advise customers on research methods and best practices.
Work closely with Account Executives on account planning, renewals, value reviews, and expansion opportunities.