Call Center Agent

Etisalat Egypt · New Nozha, Cairo, Egypt

Etisalat Global Services is Hiring Customer Service Agents for MSE Account with Attractive Package to be Responsible for Handling UAE Customers

About the Role

We are seeking highly motivated and skilled customer service agents to join our team. As a customer service agent, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.

What You Will Do

Handle customer inquiries and resolve issues via phone, email, or chat

Provide excellent customer service and ensure high levels of customer satisfaction

Work collaboratively with the team to achieve sales targets and improve customer engagement

About Us

Etisalat Egypt is a leading telecommunications company in Egypt. We are committed to providing our customers with the best possible service and experience.

What We Are Looking For

B1+ English Level

Grads of any Major

Excellent Soft Skills

Excellent Handling Skills

Flexibility with Rotational Shifts

We offer a competitive salary and benefits package, including:

Salary up to 12500k

COLA (Cost Of Life Allowances) 15% increases from day 1

Fully Paid Training

Social and Medical Insurance provided

If you are a motivated and skilled individual who is passionate about providing excellent customer service, we encourage you to apply for this exciting opportunity.

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