ECRAL · Nasr City, Cairo, Egypt
We are seeking a Corporate Reservation Agent to join our team at ECRAL. As a key member of our operations team, you will be responsible for managing corporate reservations and ensuring seamless customer experiences.
About the Role
Manage corporate reservations from start to finish
Ensure seamless customer experiences through effective communication and problem-solving
Work closely with our operations team to ensure efficient and timely execution of tasks
Responsibilities:
Input the data correctly on the excel sheets and SAP
Replying and following up her daily emails
Taking the lead’s request in details
Sending the needed & suitable offer in regards to the request of the company after referring and confirming the rates with the corporate relations SPV
Making sure all data of the account is valid and documented
Negotiate the deal
Arrange meetings between the account and the SPV and accompany the SPV in signing off the contract meeting
Writing contracts and sign them off from the SPV