Multicultural Centre for Women’s Health (MCWH) · Australia
Multicultural Centre for Women’s Health (MCWH) is a national, community-based organisation which is led by and for women from migrant and refugee backgrounds. We advocate and educate to strengthen the health, wellbeing, safety and leadership of migrant and refugee women in Australia.
MCWH works together with migrant and refugee women, community organisations, health practitioners, employers, communities and governments to build and share knowledge, achieve equity and improve health and wellbeing for migrant and refugee women.
MCWH’s vision is for migrant and refugee women to be free from all forms of discrimination, to have autonomy over their lives, and experience health equity, well-being and safety in society. For this vision to be achieved, MCWH needs to be led and managed in a sustainable way.
The Operations Manager is responsible for overseeing the organisation's financial performance and day-to-day operations in line with MCWH's Strategic and Annual Plans.
The role provides strategic leadership across operational functions, ensuring effective financial management, strong governance, regulatory compliance, organisational sustainability, and continuous operational improvement.
Organisational Relationships
Internal
The Operations Manager will report directly to the Director of Operations and is a member of the Senior Management Team
Direct Reports
Finance & Administration Team
External
MCWH managers, MCWH directors, CEO, Board, relevant federal, state and local government departments, funding bodies, financial and administrative stakeholders, community organisations and financial institutions.
Key Responsibilities
Strategic Leadership
Contribute to organisational strategy, planning and performance monitoring.
Provide strategic advice to the senior leadership team on operational and financial matters
Financial Management & Reporting
Oversee financial management, planning systems and controls
Develop and monitor budgets and cash flow
Manage reporting, payroll, XERO processing, audit and compliance.
Operational Management
Lead the effective delivery of organisational services including administration, IT, facilities, procurement, contracts and records management.
Oversee organisational assets, leases, insurance and supplier relationships.
Ensure operational systems and resources support organisational objectives and program delivery.
Governance, Risk & Compliance
Ensure compliance with accounting standards, legislative and regulatory requirements.
Maintain effective internal controls, governance frameworks and organisational policies.
Oversee tax compliance, statutory reporting, funding acquittals and audit requirements.
Develop and lead organisational risk management processes and business continuity planning, and oversee insurance and WorkSafe coordination.
Support Board and Committee reporting and contribute to governance reviews and continuous improvement initiatives.
Systems & Process Improvement
Identify and implement opportunities to improve operational systems, reporting and business processes.
Drive efficiency, automation and data integrity across organisational functions
Lead operational projects, change initiatives and system implementations as required.
Develop and maintain effective policies, procedures and documentation.
Team Leadership
Lead, mentor and develop finance and administration staff.
Foster a collaborative, high-performing and values-driven team culture.
Build organisational capability through coaching, training and support.
Contribute as a member of the leadership team to organisational planning, decision-making and strategy implementation.
Promote a culture of accountability, continuous improvement and service excellence.
Selection Criteria
Essential
Technical Requirements & Qualifications
Relevant tertiary qualifications in financial management
Minimum 5 years senior finance experience
Experience with administration, risk management and HR systems
Proficiency in XERO and Microsoft Excel.
Skills & Attributes
Strong communication and interpersonal skills with the ability to engage effectively with executives, Boards and non-finance stakeholders.
Excellent team management and team leadership skills
Experience applying systems thinking and coaching your team to develop their systems thinking
Demonstrated problem-solving and analytical skills
Confidence, ability and capacity to meet regular reporting deadlines
High-level general and report writing skills
Readiness to role model MCWH values and expected behaviour
Highly Desirable
Experience within a not-for-profit, education, healthcare or community services organisation.
Experience managing grant funding, acquittals and government-funded programs.
Familiarity with ACNC reporting requirements and not-for-profit governance.
CPA – preferable
Fluency in a relevant community language
Special Requirements
Some evening or weekend work may be required from time to time
MCWH operates according to a Hybrid home/office working model
Salary & Conditions
SCHADS Award Level 7, pay point 1
Salary packaging is available, with a benefit of up to $15,900 per annum and a Meal and Entertainment Program benefit of up to $2,650 per annum
Additional leave entitlements:
5 weeks annual leave for up to 5 years’ service and 6 weeks thereafter
3 days ex-gratia leave between Christmas and New Years Day
Additional personal leave entitlements
Period of Appointment
This is a 2-year fixed term part-time (0.6-0.8FTE) position.
Next Steps
To submit your application please click 'Apply Now' by the closing date.