Provider Relations Support Specialist

Comfort Medical · USA

Join our team as a Provider Relations Support Specialist and play a key role in supporting our organization's regulatory, contracting, and payer-relations functions.

About the Role

This role is responsible for coordinating incoming and outgoing mail, managing user access to payer and regulatory portals, assisting with provider credentialing documentation, and providing general administrative and operational support to the contracting and provider relations teams.

Responsibilities:

Receive, sort, and distribute all incoming company mail related to regulatory notices, payer correspondence, and contracting materials.

Prepare outgoing documents and ensure proper tracking and timely delivery.

Maintain organized digital and physical filing systems for provider contracts, notices, and compliance documentation.

Manage user access requests for payers, regulatory, and credentialing websites.

Troubleshoot access issues and coordinate with payer representatives when needed.

Assist with preparation, formatting, and distribution of provider contracts, amendments, and supporting documentation.

Support data entry for provider onboarding, demographic updates, and contract status tracking.

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